Getting Started
How to Use Parivar Mitra
Complete platform workflow for customers, coordinators, partners and administrators
Customer workflow
- Create an account and log in.
- Choose a service and submit a request.
- Upload documents only when required.
- Track status in your dashboard.
- Review, accept, reject or request revision of the quotation.
- Make payment through an enabled method.
- Message your coordinator/admin.
- Track service execution and appointments.
- Download completion documents, invoice and receipt.
- Submit rating and feedback.