Customer
→Tell us what needs to happen
Choose a service or describe a custom requirement. Add the family member, location, date, instructions and any useful documents.
One accountable service journey
From “I need help” to “it is taken care of.”
You should never have to chase five people to solve one family problem. Parivar Mitra gives every request a structured path, a responsible coordinator and clear approval points.
✓ One request record✓ One coordinator✓ Visible approvals✓ Completion proof
PM-REQ-2026-000021Doctor Appointment Assistance
PM
Your coordinatorRequest reviewed & owned
Active✓ Request✓ Review3 Approval4 Service5 Complete
Latest updateAppointment slot confirmed. Quotation ready for approval.
The service journey
Seven clear stages. No guessing what happens next.
Each stage has an owner and a visible outcome.
Parivar Mitra
→We review the complete situation
Our operations team checks scope, timing, safety and missing information before assigning ownership.
Coordinator
→A coordinator becomes your point of contact
The coordinator clarifies the requirement, plans next actions and keeps the request moving instead of leaving you to follow up with multiple people.
Your approval
→You approve the service plan
When chargeable work or a third-party service is needed, you see the quotation, schedule and relevant details before approval.
Verified network
→A verified partner is assigned when needed
For specialist work, the coordinator selects an approved service partner appropriate to the case and service area.
Dashboard
→You follow the service, not the chaos
Appointments, messages, documents, status updates, evidence and payments stay connected to the request.
Complete
→Completion is documented
You receive the final status, reports, receipts, service evidence or relevant documents and can leave feedback.
You remain in control₹ ◌ ▤ ✓
Delegation without losing visibility.
Parivar Mitra is designed for families who need someone local to coordinate the work, but still want control over decisions, costs and sensitive information.
Approval before chargeable work
Review quotations before eligible work proceeds.
Case-based communication
Messages remain attached to the relevant request.
Documents in context
Keep reports, proof and receipts connected to the service journey.
Completion evidence
Know what was completed and what requires follow-up.
◎Human coordination
backed by a clear record.Upload this photo from Admin → Website Photos.
backed by a clear record.Upload this photo from Admin → Website Photos.
Behind every request
Three layers work together.
Your family
You define the need, provide approvals and stay informed without managing every local follow-up.
Your Parivar Mitra coordinator
One accountable person organizes the request, communication, schedule, documentation and partner follow-up.
Verified service partners
Specialist providers are brought into the request only when their service is required and approved.
A simple example
You are outside Pune. Your parent needs a doctor visit.
Instead of arranging transport, appointment coordination, local accompaniment and follow-up across separate calls, you create one request. The coordinator confirms the requirement, prepares the service plan, coordinates the visit and keeps the record together.
Request→Review→Approval→Visit→Update