You
Tell us what needs to happen
Choose a service or describe the situation. Add the person, location, preferred date/time and useful instructions.
One request. One accountable journey.
Local family support without the follow-up chaos.
Create one request, approve what matters and follow every important update from one place. Parivar Mitra coordinates the practical work while your family stays in control.
✓ Clear ownership✓ Transparent approvals✓ Status visibility✓ Completion record
The complete service journey
Seven stages designed to remove uncertainty.
Every stage answers three questions: what is happening, who owns it, and what do you need to do next?
Parivar Mitra
We review the request
The operations team checks scope, availability, safety, pricing and any missing information before confirming the next step.
Plan
A clear plan is created
You see what will happen, who may be involved, expected charges and anything that requires approval.
Assignment
The right person is assigned
A coordinator or approved Service Partner is assigned according to the service, location and availability.
Live request
You follow progress
Messages, updates, documents, appointments and approvals stay connected to the request rather than scattered across calls.
Quality
Completion is reviewed
The responsible person submits the completion update, evidence and any outstanding information for review.
Complete
You keep the record
The request history, payment records, documents and final updates remain available in your dashboard.
You remain in control₹ ◌ ▤ ✓
Delegate the coordination—not the important decisions.
Parivar Mitra is built for families who need someone local, but still want visibility over cost, scope and sensitive actions.
Approve costs
Review eligible quotations and additional expenses before chargeable work proceeds.
Follow updates
Keep request-specific messages and status updates in one place.
Keep documents together
Reports, receipts and relevant evidence stay connected to the service request.
Review completion
See what was completed and whether anything still needs your attention.
What you see in your dashboard
PM-REQ-2026-000021In progress
Doctor Appointment Assistance
- Coordinator: assigned
- Quotation: approved
- Latest update: appointment slot confirmed
- Next action: service visit
Who does what
Three roles. One connected service record.
Your family
Defines the requirement, provides authorizations and approves important costs or changes.
Parivar Mitra
Reviews the request, coordinates communication, keeps the workflow moving and maintains visibility.
Service Partner
Completes the approved on-ground or specialist task and provides required updates or evidence.
Example
You live outside Pune. Your parent needs a doctor visit.
Instead of separately arranging the appointment, local accompaniment, transport coordination, reports and family updates, you create one request and follow one service journey.
Request→Review→Approve→Coordinate→Complete