Practical local assistance when you cannot be present.
One Membership. Your Family. Your Home. Your Property.
Choose annual support when you want a trusted local coordination point in Pune. Prefer flexibility? Pay Per Service remains available with no membership requirement.
Non-clinical coordination, appointments and accompaniment support.
Inspections, maintenance coordination and documented follow-up.
Government-office, banking and practical paperwork coordination.
Choose the level of coordination your family needs.
All memberships are billed annually. Third-party charges such as hospital fees, medicines, diagnostics, government fees, repair parts, transport and professional fees remain separate unless explicitly included.
Mitra Basic
Simple annual support for families who want a trusted local point of contact in Pune.
- ✓Up to 2 family members
- ✓1 included local assistance visit per year
- ✓Monthly wellbeing call
- ✓Family dashboard access
- ✓Digital documents and receipts
- ✓WhatsApp service updates
- ✓5% discount on additional eligible services
- ✓Standard booking priority
Family Plus
More regular coordination for families who need local help across parents, hospital visits and home responsibilities.
- ✓Up to 4 family members
- ✓Dedicated family coordinator
- ✓3 included local assistance visits per year
- ✓2 wellbeing calls per month
- ✓1 property/home inspection per year
- ✓Hospital/doctor coordination
- ✓Home-maintenance coordination
- ✓10% discount on additional eligible services
- ✓Priority booking
- ✓Family dashboard
- ✓WhatsApp updates
- ✓Digital documents and receipts
NRI Care
Annual family coordination for people living away from Pune who want structured local support and documented updates.
- ✓Up to 4 family members
- ✓Dedicated family coordinator
- ✓6 included assistance visits per year
- ✓Weekly wellbeing call
- ✓2 property/home inspection visits per year
- ✓Hospital/doctor coordination
- ✓Medicine pickup coordination
- ✓Diagnostic assistance
- ✓Banking assistance coordination
- ✓Government-office assistance coordination
- ✓Home-maintenance supervision
- ✓Property inspection
- ✓15% discount on additional eligible services
- ✓Priority booking
- ✓Family dashboard
- ✓Photo/video completion proof
- ✓WhatsApp updates
- ✓Monthly family summary
- ✓Emergency contact profile
Premium Family
High-touch annual coordination for larger families and frequent local support requirements.
- ✓Up to 6 family members
- ✓Priority dedicated coordinator
- ✓12 included assistance visits per year
- ✓Weekly wellbeing calls
- ✓4 property/home inspections per year
- ✓Priority hospital/doctor coordination
- ✓Priority home-maintenance supervision
- ✓Priority government/banking assistance coordination
- ✓Photo/video completion proof
- ✓Monthly family report
- ✓20% discount on eligible extra services
- ✓Highest booking priority
- ✓Family dashboard
- ✓Documents and receipt storage
- ✓WhatsApp priority support
You can always choose Pay Per Service for a single request without buying a plan.
Browse services →Use annual service credits for eligible assistance.
Credits can represent different service effort. Values are configured in the system and shown before usage. Parivar Mitra never silently consumes credits.
Prepay eligible service expenses when useful.
Wallet packages are optional, valid for a defined period, and every transaction appears in your account history with a transaction ID and reason.
Important service boundaries
Parivar Mitra provides coordination and assistance services and is not a replacement for ambulance, hospital, medical, nursing or emergency healthcare providers.
Membership does not create medical, legal or financial authority. Services depend on scope, availability and required customer approvals.
