Parivar Mitra collects only information needed to operate requested services, maintain accounts, process payments and protect platform security. Access to customer and beneficiary data is role-restricted. Sensitive credentials and private documents are not intentionally exposed through public URLs.
Customers should upload only information necessary for the requested service. Data retention and deletion requests are handled according to applicable law and operational obligations.
Security and access monitoring
To protect customer, family and platform data, Parivar Mitra records authentication security events such as IP address, browser/user-agent and login outcome. For rejected access attempts, public IP/ASN/RDAP sources may be used to identify network information such as ISP, ASN, network range, country and registered network organization details. These signals are used for security monitoring and may be approximate.
Website analytics and market-demand measurement
Parivar Mitra uses privacy-conscious first-party analytics to understand website demand, such as pages visited, anonymous repeat visits, referral or campaign source, device type and approximate country, state/region and city. Approximate geography may be derived from hosting/CDN location headers or a server-side public IP geolocation lookup. We do not use this feature to collect a visitor's precise GPS location or street address. Anonymous visitor identifiers are used to measure new and returning visits and improve service availability, marketing and website experience.