Banking Assistance
Non-financial administrative support for permitted banking visits and document coordination.
About this service
For customers or parents who need help navigating a branch visit, Parivar Mitra can coordinate appointments, accompany the account holder and help organize permitted documents. We do not transact on the customer’s behalf unless a legally valid authority explicitly permits it.
Who it is for
Senior citizens, account holders needing accompaniment and families coordinating banking tasks remotely.
How it works
We verify the exact request, confirm what the bank permits, identify required documents and assign a coordinator for the visit.
Service process
- Review task
- Confirm bank requirements
- Prepare documents
- Branch visit
- Share outcome and next steps
Required documents
- Account-holder identification
- Bank-requested documents
- Legal authorization where applicable
Parivar Mitra will never request ATM PINs, OTPs, card CVV or online-banking passwords.
Read the support guide for your situation.
Understand scope, common questions and service boundaries before submitting a request.